This unit introduces you to the fundamentals, underpinnings and theories that involve studies of human behaviour in work settings. The unit identifies and analyses the dynamics of organisational operations the individual, group and organisational levels. At the individual level, you will identify and explain theories of perception, attitudes, values, personality, and motivation. At the group level, you will consider the characteristics of leaders and leadership through a study of organisational power and politics, influence and persuasion, conflict and responsible management and effective communication. At the organisational level, you will identify and evaluate culture and values, structures (formal and informal), spans of supervision and control.